Privacy Policy
Last updated: January 31, 2025
Who We Are
Jedna Software SRO operates shortn.link, a privacy-focused URL shortening service.
Contact: [email protected]
What Information We Collect
If You Create an Account:
- Email address and encrypted password
- Account preferences and settings
When Anyone Uses Our Links (Clicks):
- Hashed IP addresses (immediately anonymized for privacy)
- Location data (country and city only, not precise location)
- Device info (browser type, device type, operating system)
- Click data (when clicked, which website referred the click)
- Bot detection (to filter out fake clicks for accurate analytics)
Technical Data:
- Browser information
- Device type and operating system
- Cookies and similar technologies
Payment Info (Paid Plans):
- Processed securely through third-party processors
- We don't store your complete card details
How We Use This Information
Core Service:
- Create and manage your shortened URLs
- Provide accurate click analytics (no fake bot clicks)
- Generate QR codes for your links
- Process payments for premium features
Service Improvement:
- Analyze usage patterns to improve performance
- Detect and prevent spam/malicious links
- Monitor service uptime and errors
Communication:
- Account notifications and customer support
- Service updates (only if you're registered)
What We DON'T Do
How Long We Keep Data
| Data Type | How Long |
|---|---|
| Account info | While active + 30 days after deletion |
| Click analytics | Up to 3 years in regular plans (may vary for custom/enterprise plans) |
| IP address hashes | Up to 3 years in regular plans (may vary for custom/enterprise plans) |
| Payment data | We do not store payment data; it is managed by Dodo Payments |
Your Rights (GDPR)
Standard Rights:
- Access - Get a copy of your data
- Correction - Fix incorrect information
- Deletion - Delete your data
- Portability - Download your data
- Restrict processing - Limit how we use your data
URL Shortener Specific:
- Delete links - Remove any shortened link and its data
- Set expiration - Auto-delete links after a certain time
- Anonymous links - Create links without linking to your account
- Opt-out tracking - Keep redirects working but disable analytics
Contact: [email protected]
Cookies We Use
Public website:
We only use a single cookie to remember your theme preference (dark or light).
Registered users and dashboard:
Essential cookies for authentication, security, and session continuity while you use the dashboard.
Preference cookies to keep your settings consistent (for example, theme preference).
We respect "Do Not Track" browser settings.
Data Security
- Encryption in transit and at rest
- Regular security assessments
- Access controls and staff training
Note: No system is 100% secure
Payment Processing
Our third-party payment processor (Dodo Payments) may process payments outside the EU with appropriate safeguards (standard contractual clauses, adequacy decisions). See their privacy policy at dodopayments.com/privacy-policy.
Children
Not intended for under 16. We don't knowingly collect data from children.
Changes
We'll notify you of significant changes via email (if registered) and website notices.
Questions?
Not satisfied? You can contact your local data protection authority.